Safety & rules · Seusive Continuity

Decide which parts of Seusive run for your clinic, who has to review patient replies, and what Seusive is allowed to do on its own. Built-in safety rules catch the cues that always need a human.

Seusive never acts on its own. These rules decide what holds for a human and what's safe to auto-send — you stay in control.

Modules

Smart IntakeCollect patient context before visits and follow-ups.

Seusive CompanionThe clinic-branded patient app.

Visit notesEncounter context and notes.

Care programsLongitudinal/chronic/RPM-ready workflows.

Supervision policy

Doctor approval requiredHigh-risk replies wait for a clinician.

Staff review requiredRoutine replies wait for staff before sending.

Auto-send low-risk repliesLet approved, low-risk reassurance send automatically.

Safety rules

Emergency languageemergency guidanceBuilt-in

Patient message contains emergency cues (chest pain, can't breathe, fainting, suicidal)

Escalates to doctor

Heart-failure deteriorationurgentBuilt-in

Worsening dyspnea + new/worsening edema, or weight up >2 kg in 3 days

Escalates to doctor

Post-op infection signsurgentBuilt-in

Spreading redness with heat/pus, fever, or wound opening on a post-procedure journey

Escalates to doctor

GLP-1 severe symptomsurgentBuilt-in

Severe/persistent vomiting, severe abdominal pain, or dehydration on a metabolic program

Escalates to doctor

Adherence / dropout riskconcernBuilt-in

Two or more missed doses, or 'thinking of stopping'

Holds for staff

Auto-send routine reassuranceinfo

Low-risk 'is this normal?' with no warning signs, on a staff-level journey

Auto-sends