Settings
Workspace settings
Channels are how you reach patients and how they reach back. Everything routes into one review queue — nothing autonomous reaches a patient.
Website chat
When off, the bubble stops appearing on your site.
<!-- Seusive Continuity — clinic chat widget -->
<script src="https://app.seusive.com/embed.js"
data-seusive-link="lumin-web"
data-seusive-mode="bubble"
data-seusive-position="right"
data-seusive-color="#1f5aa0"
data-seusive-label="Chat with Lumin Clinic"
async></script>Works on Wix, Squarespace, WordPress, or any site. A floating “Chat with Lumin Clinic” bubble opens your clinic-branded intake — every reply lands in your review queue.
This is what a visitor sees on your site.
Messaging channels
Patient links and QR codes are always on. · Lumin Clinic
Templates ready. Connect a WhatsApp Business provider to send automatically. · +385 1 ••• ••00
Templates ready. Connect an SMS provider (e.g. Twilio) to send automatically. · LUMIN
Sending from your clinic email. · care@luminclinic.example
Toggling a channel connects it in demo mode so you can see the flow. To send for real, add your provider credentials (WhatsApp Business / Twilio / email) — the send path and review-queue routing are already wired.